Privacy Policy

1. Information We Collect

American Egyptian Education Group ('AEEG,' 'we,' 'us,' or 'our') collects information you provide directly, including:

• Name, email address, phone number, and mailing address
• Academic information including grade level, school, and test scores
• Payment and billing information (processed securely; we never store full credit card numbers)
• Communication history between you, our tutors, and our AI assistant
• Uploaded documents including identification and academic records

2. How We Use Your Information

• To provide and improve our educational services
• To process enrollments, payments, and generate invoices
• To communicate about schedules, results, and announcements
• To personalize learning recommendations using AI analysis
• To comply with legal obligations and prevent fraud

3. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including:

• Access controls in our database — your data is only accessible to authorized personnel
• Encryption of data at rest and in transit
• Regular security audits and penetration testing
• 30-day point-in-time recovery for database backups

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (subject to legal obligations)
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

6. AI and Automated Processing

Our platform uses artificial intelligence to provide personalized recommendations, automated grading, and chatbot assistance. AI processing is governed by strict data minimization principles. Conversations with our AI assistant are logged for quality improvement and may be reviewed by staff. You can opt out of AI-powered features while still using our core services.

7. Third-Party Services

We limit the use of external service providers to what is necessary to operate our platform. We do not currently transmit card or payment data to external payment processors. Our infrastructure and the services we use include:

• Self-hosted infrastructure — our application and database run on our own secure servers (Nginx web server, Node.js/Next.js application, and PostgreSQL database), which we manage ourselves
• No external SaaS providers are used for hosting, database, authentication, email, or SMS today; where we add such providers in the future, we will update this policy accordingly

8. Cookies

We use essential cookies for authentication and security. Analytics cookies are used only with your consent. You can manage cookie preferences in your browser settings.

9. Contact

For privacy-related inquiries, contact us at: